Cookie Policy Overview

We use cookies to ensure core functionality, analyse site usage, and offer smoother user experiences. This policy describes how we use cookies and your choices under Australian law.

What Are Cookies?

Cookies are small files placed on your device to help our site remember preferred settings and enhance usability. They can improve site speed and provide anonymised analytics.

Types of Cookies We Use

We use necessary, functional, analytics, and marketing cookies. Each type serves a specific purpose in optimising your site experience.

Necessary Cookies

These cookies enable essential functions like login, page navigation, and security features. Without them the site cannot function properly.

Session or up to 12 months

Functional Cookies

Help remember your choices, such as region or language. They ensure the site meets your preferences each time you visit.

Session or up to 12 months

Analytics Cookies

Allow us to track usage and performance metrics in an anonymous way to improve our content and services.

Session or up to 18 months

Marketing Cookies

Used to deliver content relevant to your interests, based on anonymous visit data—not for third-party ad targeting.

Session or up to 18 months

How We Use Cookies

Cookies help us understand site interactions for better service quality and user satisfaction.

  • Secure your information and maintain privacy by managing access to sensitive data.
  • Analyse how users interact with different pages to optimise navigation and improve support.
  • Remember preferences such as display settings or language to personalise your visits.
  • Provide aggregated insights into service effectiveness with no personally identifiable information shared.

Your Rights and Choices

As an Australian resident, you can manage or refuse cookies through browser settings. Doing so may affect site experience.

Your Privacy Rights Under GDPR

For users in jurisdictions with GDPR, you have extra rights regarding your data:

  • You may request access to any personal data stored.
  • You can ask for corrections or updates to your personal data.
  • You have the right to withdraw consent at any time.

California Privacy Rights (CCPA)

For users protected by CCPA, you have:

  • The right to know which data is collected and why.
  • The right to request deletion of personal data.
  • The right to opt out of data sale or sharing.

Brazilian Privacy Rights (LGPD)

For users under LGPD, you may:

  • Request details on the use of your personal information.
  • Correct incomplete or inaccurate personal data.
  • Request deletion of data processed without consent.

Cookie Management

You are able to control cookie use via browser or device settings at any time.

Browser Setting Guidance

Review the following ways to manage or disable cookies:

  • Adjust preferences in your web browser security or privacy menu.
  • Use incognito or private browsing modes to limit cookie storage.
  • Clear your cookies periodically to remove stored information.

Important: Disabling cookies could impact site usability and some functionality may not be available.

Third-Party Cookies

Some embedded content may set their own cookies. We are not responsible for third-party cookie practices. Review external provider policies for further details.

Contact for Cookie Enquiries

If you have any questions about our cookie practices, please reach out to our support team.

Email address: content@elystronavoq.com

Phone: +61-3-0400-5976

Office: Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia

Updates to Cookie Policy

We may update this policy periodically. Check this section regularly to stay informed of changes.

Last updated: August 16, 2025